GDPR (General Data Protection Regulation) is becoming effective from 25.05.18. This means that small businesses like me have to comply with the European laws about storage of personal data. With this in mind we would like to clarify that we never hand your information or data onto a third party.
IMPORTANT NOTE: When I talk about "information", I am only referring to your contact details. I never have access to your financial information when you make payments using PayPal, Etsy, Ebay or bank transfer. The processing companies hold all sensitive financial information securely, and they never share this with me, or anyone else.
As my business relies on, you as customers, providing your email address, telephone number and your home address for postal deliveries. We do hold that information in a receipt book or diary. You will receive the top copy from the duplicate book with your order, so you will know what information I have. They are kept in a locked cabinet when not being used. These are destroyed once the books are full or the diary has finished for the year.
We rely heavily on social media and my Facebook page Magpie & Butterfly and Instagram page magpie_butterfly are tools we use to communicate with you.
Private or Direct messages are just that, private; we will never make public your messages.
With this said please get in contact with us if you'd like us to destroy your file containing your email address, telephone number and address and we will shred it.
If we do not hear from you, we will work on the basis that the communication preferences you have given us are correct and able to be kept on file in a secure location.
Thank you for your continued support, I strive to offer a friendly and professional service to you all and ensure that you, my customers are happy with the way I conduct my little independent business.
Vanessa Robson – Designer Maker – Magpie & Butterfly
The Old Drill Hall, Turnpike Road, Marazion, TR17 0DQ
My Service Providers
Royal Mail https://www.royalmail.com/business/system/files/royal-mail-the-gdpr-opportunity-with-mail.pdf